I am so happy that I got my father insured under the Cigna Medicare plan. If you want to show your love towards your parents, I would advice you to do as what I have done. Now I feel relaxed and happy that I have acted responsibly by helping them get the best Medicare plan available. If you are business employer who wants to give insurance to your employees who are planning for an early retirement, then I would suggest you from my personal experience that Cigna is your best choice. I have felt the care from their customer support team which can be more clearly called customer care. They were caring me under their protection since I joined them.

We are extremely unhappy with Cigna, after being forced to switch from Optimum choice at the beginning of 2008. Finding a doctor other than a general practioner is impossible. (And I don't live in a desolate area). We've had problems finding, just in a few months time: developmental pediatrician, child psychologist, adult counseling services. Pathetic! If you have any children with any health/mental/psycholgical issues, research thoroughly. We are spending thousands out of pocket for one of our sons with developmental delays. There are "exclusion" clauses everywhere we turn. His care is excluded almost across the board. Many of our existing physicians and caregivers told me they had previous bad experiences with Cigna, being reimbursed, etc., so they wouldn't particiapte with them. So, Cigna treats it's providers pretty bad as well as it's members. I hope and pray we can get new insurance when the time comes this fall. Good luck trying to reach a real person on their member services line also.

Any employer would provides benefits should think long and hard before purchasing any insurance product from CIGNA. Customer service is absolutely horrible. Not only is it nearly impossible to get a person on the phone to address claim questions, when you do, the person is discourteous and unhelpful. It appears that CIGNA has created a telephone maze to make it so difficult to get information that it wants people to give up. This is a very bad company and clearly has only profit in mind. Avoid it at all cost.

Looking for health care coverage, group life, accident and disability insurance, and also retirement and investment services? Then Cigna is here for you. I joined Cigna two years back and I found that they have got enormous facilities like Cigna Group Insurance, Cigna Health Care, Cigna International and it offers accident benefit, disability benefit and much more. I would like to say that their customer service is very good and they responds vey quickly which is indeed very helpful for us.

I worked for Cigna and it was horrible. I was in the claims department.. which was sooo unorganized! Also, I had to have surgery and used my STD, and my doctor sent me back to work a couple months later. Cigna decided to deny my STD, saying there was no reason i should have been out for awhile. With a licensed doctor giving me all the information i needed.. it still wasnt enough! Along with my surgery fees, which Cigna barely covered( i have bills coming left and right ) they want me to pay back my STD. all i know is my lawyer will be contacting Cigna. Dont waste your time and money on this insurance company!

cigna should be ran out of business. they are nothing more than theives that are not willing to stand up to their obligations. i would never rec. them to anyone.

very bad to deal with ..dont go whith them..went downhill after 1999.. must be bad management...like all usa corps..not trustworthy i am starting to hate all insurance..companies..they need to get back to the basics..not over paying there ceos .....

Cigma Insurance Short Term Disability - they make it so difficult to collect on a claim that most employees just give up on it and never collect what they have coming to them. It's a waste of money to even have this coverage

I found the customer service reps poorly trained, and unable to follow thru on action they had promised. Response to client needs was slow and took my repeated calls to get any action at all.

As far as I am concerned the money I spent for over 3 years to have Long Term Disability coverage should I ever need it, was a total waste of money. I have had a legitimate claim for over a year, and it was initially denied just like most claims of this type are by any insurance carrier, but it went to the appeals team, and the initial decision was overturned, but I was then told my case had to be started over like it was a new claim rather than them abiding by the appeals team decision. This happened to me 3 times before I turned my case over to an attorney to handle on my behalf, and is not yet settled. They fabricated a form from a doctor I had not seen in over a year saying that according to this doctor I was fine, and could return to work. The doctor has no record of completeing such a form. I wouldn't trust this company at all, and wouldn't waste my money with them again as they have caused me nothing but grief for over a year now. Social Security disability is also aware of the stalling tactics Cigna is utilizing in hopes that the claimant will receive their Social Security disability benefits before Cigna ever has to pay a dime, and is investigating them for this reason.