My complaint is with Aetna's mail order pharmacy. For EIGHT weeks I have been trying to get my prescription filled. I call at least once per week, usually three or four times per week, and each call is a minimum of 90 minutes. No one there is trained to do their job. I ask them to read the notes so I don't have to explain it again, and I'm told there are no notes to read. I ask over and over what does it take to get a prescription mailed to me and they are completely clueless. I've been told that it is my fault since I didn't answer the phone when they called that I'm not getting my prescription. My fault? What happened to the previous EIGHT WEEKS that it took you to open the mail and data entry that in to your "system". The damn "system" has replaced common sense. I HAVE A JOB and can't answer the phone for your EVERY TIME. Try getting anyone on the phone that comprehends the English language; this isn't outsourced to India either, these fine folks are in Florida. I can't believe Aetna is the preferred provider through my company's health plan. They just want to piss me off so much that I leave and go to someone other company. I never got this disservice with United Health Care and should have never changed.

AETNA is so slow at processsing claims. I have claims that are from 2005. They give you the run aroung everytime you call. You can never talk to the same person or anybody that acts like they care. I call at least once a week and they still can't figure out how to process a claim. SAD

Horrible! Will do anything that they can to delay claims and avoid paying out for your out-of-pocket costs. AWFUL! Most of the doctors that I've been seeing for years have stopped participating with Aetna because they are so greedy and awful to deal with.

aetna and others

Hello, My name is John and i have joined in this company AETNA two years back. I have made research for the insurance of health care and finally made a conclusion that this is the best company which is giving best service . Apart from this the AETNA is also providing insurance for many other fields such as pharmacy,disability,long-term care insurance,group life and employee benefits. I can say you that the service provided by this company is best from the other companies.

This company generally provides insurance on health. You will find many companies providing different types of insurances but a very few companies will provide insurances on health. This AETNA is one among them and you dont believe that this company is giving the best service in the market. If any one is interested in taking any health insurance policy then definetly ill suggest them this company AETNA.This company is the leading company i the world for health products

Aetna was established in the year 1850 and it is located in the Hartford. It is one of the nation's leader in health care and Longterm care insurances. It is helping the people to achieve thier health and Financial security.There are many companies which provide insurance for automobiles,Life,and other insurances. But a few company provides services on health insurance. This Aetna is one among them and if you are looking for a best health insurance company then definetly it is Aetna.